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Got woken up fairly early this morning to help a co-worker with tech support. I helped him, although it took about 15 minutes or so before I could speak full sentences.
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Even half asleep you're a whiz. Hope they don't always call so early.
I had this one or a similar flow chart hanging from my wall at work for a while. Until they moved me to a new office and I couldn't put anything up anymore.
I love this chart.
He called back around 5pm with another problem. He now owes me lunch, maybe dinner and definitely a beer.